(upbeat music)
-: The thing that delights me about the sharks
is seeing how our core values are being lived
and to see how our core values are being propagated.
-: We have three core values at Billshark,
tenacity, growth mindset, and comradery.
-: Growth mindset's important
to continue to learn and collaborate together,
to get better at our jobs as we go.
-: You're at a startup company,
where you can grow with the company.
As long as you work hard,
you're gonna get where you got be.
-: Our sharks need to be tenacious
when attacking your customer's bill.
It's important that they give it everything they have.
That grab onto that bill, they fight,
and they don't let go until they save
as much money as possible.
-: I could work on that one bill for weeks on a time,
because that's really what it takes,
because one call doesn't necessarily decide the outcome
of a negotiation.
-: And then finally, we've got comradery.
The biggest part of the culture is having everyone come in
and enjoy coming in and working together
in a collaborative learning environment.
-: And we're constantly competing,
but it's a friendly competition,
and we're always building each other up.
-: The competitiveness is a fun way to improve yourself,
seeing where you are against your coworkers.
And everything's measured very clearly,
so you always know where you stand.
It just gives you a lot of pride to hit those numbers
or exceed them on a personal level and on a company level.
-: And now it's just a battle,
very friendly battle every day, to all accel.
And when that happens, we all hit the goals we need to.
With new sharks coming on, it's almost contagious.
They see, wow, this job could be really fun.
It's not uptight at all.
-: I've never had a job that I love going to
until I started working here.
You're helping people every day, basically.
You're always gonna make someone happy.
You get the calls,
and sometimes it's just $10 off their bill,
and they get so excited and so appreciative.
It makes you feel really good about yourself.
-: Being a mom of three kids,
the best thing about working at Billshark
is the flexibility.
They've been absolutely fabulous with it.
The job itself is rewarding,
because you feel so much better about yourself
after helping all of these customers.
-: I honestly really love what I do.
I was given the chance out of high school, worked my way up.
I showed that I cared for the company.
Tenure, experience, age doesn't really matter.
It's more about how hard you work, not only for yourself,
but for the company and everyone around you.
-: Our employees love coming to work,
and that's the biggest thing.
Building a company where we're making a difference,
not only to our customers, but the actual employees as well.
-: We think of all the people
that are working at Billshark as team members.
The experience that a shark is gonna have
is they're going to be in a very nurturing
and very encouraging environment.
It's a competitive environment,
but in a positive way,
that is raised in the lake for everyone.
And I think overall at the end of the day,
when they go home,
they're gonna know they're doing something good.
-: If you're considering becoming a shark,
there's a lot of opportunity in our company.
It's growing very fast.
There's lots of room for personal growth,
and career wise, there's a lot of opportunity.
Every person we bring on
just brings a new flare to the room,
and everybody just loves their job.
Everybody's happy.
(upbeat music)