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Category: Customer Service

To Big Companies, You Really Are Just a Number 

3 Ways Frontier Communications is Screwing its Customers

Customer Value: Do you Know What You’re Worth?

Three Ways Your Cable Provider is Taking Advantage of You

Our Customer Service Manifesto

The Customer Is Always Wrong

T-Mobile Pressures Employees to Add Services Not Ordered: Report

Comcast Lawsuit May Proceed Per Washington Judge

The Internet and Cable Company Monopoly

Cable Provider Customer Service Report

What Type of Customer Are you?

3 Ways Cox Customers are Getting Screwed

Financial Companies Rack Up Complaints, but Good Luck Finding Them

Have Questions About Your Bills? BILLSHARK Navigates the Way.

Why Verizon Is Losing Customers

The Strength of the Underdog

Five New Year’s Resolutions for Your Cable Company

The Senate Takes Action!

Top 5 Reasons People Hate Their Cable, Mobile & Internet Providers