Taxes

Free Tax Preparation? Not Necessarily

Tax Filing
Spot the hidden fees behind “free” tax prep

Heavily advertised “free” tax preparation often isn’t free at all. Before you file, here’s what Billshark thinks you should know about hidden fees, surprise add-ons, and the programs that are genuinely free.

If you haven’t yet put the onerous task of filing your taxes behind you for 2019, here are some things Billshark thought you should know about the heavily advertised “free” tax preparation available to you.

1 Why Some Tax Prep Is “Free”

First, a little background. When it comes to filing tax returns, much of the rest of the world isn’t like the United States. In at least eight European countries as well as New Zealand, the government figures their citizens taxes, fills out the form, sends it to the taxpayer for signature, and it’s done. If the taxpayer disagrees with the contents of the form, or has additional deductions not included there, they are free to make changes before returning it. It takes the average taxpayer five minutes to review the form.

This or similar proposals have been offered over the years for this country, but two forces hold them back: the anti-tax zealots and the tax preparation industry. The anti-taxers such as Grover Norquist believe that dragging us through this agony every April will help us hate the IRS enough that we’ll support their concept of shrinking government. And the tax preparation firms don’t want to go out of business. In 2010, a White House panel estimated that American taxpayers spend 7.6 billion hours and $140 billion a year to file their tax returns. With the new and even more complex Republican tax law enacted last year, that figure is likely to soar.

In 2013, to help crush any move toward IRS-prepared tax returns, 13 big tax software companies offered the government a deal: They would offer “free” tax returns for low-income taxpayers in exchange for allowing them to do business as usual. Known as The Free File Alliance, the non-profit group reserved the right to set the threshold for free filing, which this year is $66,000. The IRS agreed to this plan.

2 “Free” Isn’t Always Free

But the old expression “there’s no such thing as a free lunch” certainly applies in this instance to many of the free-file programs and apps. The problem with many of these products is that they promise “free” but then—often halfway through your tax preparation—suddenly discover that your tax return is too complicated, and you’ll need to pay a fee to complete your return. Turbo Tax has been particularly notorious for charging extra to those who, for example, have a Health Savings Account (HSA) deduction, a benefit offered by many employers.

Others say the cutoff is $66,000, but then you learn that that figure applies only to certain individuals, such as members of the military or those who live in certain states or those who are a particular age. Then there are those who promise free filing, but you don’t find out until later that that means only for federal returns. In states that require an income tax return, often these programs will charge extra for that service. And when these surprise add-ons appear, most people are so exhausted with the process, they’ll shrug and agree to pay the extra money rather than start over with another company.

Finally, there is the hidden cost. A recent column in The Washington Post revealed that at least one of these firms lets you pay in data. That is, they’ll do your return for free, but then comb through your tax return to target you with financial advertising. Noting the Silicon Valley adage that, “If the product is free, that means you’re the product,” the paper reported that such firms as Credit Karma Tax make money by showing you tailored offers for credit cards and loans based on what it finds in your tax returns.

Credit Karma Tax, unlike the Free File Alliance members who try to “upsell” you while preparing your return, will actually prepare even complex tax returns for free, but you pay for that service in privacy (unless you opt out). And unlike the big data-mining companies such as Google, Credit Karma doesn’t sell your data or allow third-party access to your information.

3 What Is Actually Free

It seems to add insult to injury that taxpayers often have to pay more money to a third party in order to pay their taxes every year. But there is a program available that is, in fact, free ... no strings attached. Run by United Way, the program is called Volunteer Income Tax Assistance Program (VITA), and is available to those making less than $66,000 a year, persons with disabilities, the elderly, and those who speak limited English. IRS-certified volunteers provide free filing for local, state, and federal income tax returns to qualified individuals, won’t charge a fee or try to market you based on your tax return information. To schedule an appointment, simply dial 211, or visit their website at 211.org.

Another thing that is actually free is sending your bills to Billshark to examine. We charge you nothing to review your bills to see whether we can save you money. If there are no savings, you pay nothing! So what have you got to lose? Sign up today and see how much we can save you.

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Frequently Asked Questions

Why isn't tax preparation simply free in the United States?

In at least eight European countries and New Zealand, the government figures your taxes, fills out the form, and sends it for signature. Similar proposals for the U.S. have been held back by two forces: anti-tax zealots who want you to hate the IRS, and the tax preparation industry that doesn't want to go out of business. In 2010 a White House panel estimated Americans spend 7.6 billion hours and $140 billion a year filing returns.

What is the Free File Alliance and how much do you have to earn to qualify?

In 2013, to help crush any move toward IRS-prepared returns, 13 big tax software companies offered the government a deal: they would provide “free” tax returns for low-income taxpayers in exchange for doing business as usual. Known as The Free File Alliance, the non-profit group sets the income threshold for free filing, which this year is $66,000. The IRS agreed to the plan.

Why do “free” tax filing programs end up charging fees?

Many free-file programs promise “free” but then—often halfway through—decide your return is too complicated and charge a fee. Turbo Tax has been notorious for charging extra for items like a Health Savings Account deduction. Some cutoffs apply only to certain people, and some cover only federal returns, charging extra for state filing. Exhausted filers often just pay rather than start over.

What does it mean to “pay in data” for free tax preparation?

A Washington Post column revealed that at least one firm lets you pay in data: they do your return for free, then comb through it to target you with financial advertising. As the Silicon Valley adage goes, “If the product is free, that means you're the product.” Firms like Credit Karma Tax make money by showing tailored credit card and loan offers based on your return, though Credit Karma says it doesn't sell your data.

Is there a tax preparation program that is genuinely free?

Yes. Run by United Way, the Volunteer Income Tax Assistance Program (VITA) is free with no strings attached. It's available to those making less than $66,000 a year, persons with disabilities, the elderly, and those who speak limited English. IRS-certified volunteers file local, state, and federal returns without charging a fee or marketing to you. To schedule, dial 211 or visit 211.org.

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Free Tax Preparation? Not Necessarily page context

Free Tax Preparation? Not Necessarily is a Billshark resource with information and navigation relevant to recurring bills, consumer choices, and savings decisions.

Heavily advertised free tax prep often hides fees and data costs. Learn why, how the Free File Alliance works, and which program is truly free. Start now.

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Heavily advertised “free” tax preparation often isn’t free at all.

If you haven’t yet put the onerous task of filing your taxes behind you for 2019.

First, a little background.

This or similar proposals have been offered over the years for this country, but two forces hold them back: the anti-tax zealots and the tax preparation industry.

In 2013.

But the old expression “there’s no such thing as a free lunch” certainly applies in this instance to many of the free-file programs and apps.

Others say the cutoff is $66,000.

Finally, there is the hidden cost.

Credit Karma Tax.

It seems to add insult to injury that taxpayers often have to pay more money to a third party in order to pay their taxes every year.

Another thing that is actually free is sending your bills to Billshark to examine.

In at least eight European countries and New Zealand, the government figures your taxes, fills out the form, and sends it for signature.

Many free-file programs promise “free” but then—often halfway through—decide your return is too complicated and charge a fee.

A Washington Post column revealed that at least one firm lets you pay in data: they do your return for free, then comb through it to target you with financial advertising.

Yes.

Billshark negotiates your bills for you — no savings, no fee.

Billshark helps lower internet, wireless, cable, satellite radio, and other monthly bills.

Our experts handle providers for customers and share updates throughout the process.

Customers pay only when Billshark finds savings on eligible bills.

1 Why Some Tax Prep Is “Free”.

2 “Free” Isn’t Always Free.

3 What Is Actually Free.

Frequently Asked Questions.

Why isn't tax preparation simply free in the United States?.

What is the Free File Alliance and how much do you have to earn to qualify?.

Why do “free” tax filing programs end up charging fees?.

What does it mean to “pay in data” for free tax preparation?.

Is there a tax preparation program that is genuinely free?.

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