The Chatbot That Could Change Legal Paperwork

The automation of legal help could not have come at a better time. Founder Josh Browder, who launched the DoNotPay chatbot to help people fight parking tickets, has a new goal: to help people get through the court system without the help of a lawyer. With 145 million people affected by the Equifax breach, a free, simple tool to help victims file a lawsuit is undoubtedly a valuable platform. Although the chatbot will not do everything for its users, it will help start the process by filling out initial paperwork needed to file the small claims suit. People who decide to file will still have to pay filing fees and go to court to argue their case but this chatbot will take some of the legwork out of the legal paperwork. This interview with Browder has the details.

Prior to creating a chatbot to help the victims of the Equifax breach, DoNotPay launched 1,000 chatbots to help people fill out transactional legal forms, like maternity leave and landlord contract violations in the United States and the U.K. A user can simply do a search in natural language and the platform will direct them to the appropriate assistant, based on the user’s location. DoNotPay also helps refugees fill out an immigration application in the United States and Canada by assisting with their initial paperwork.

Automating complicated, time-consuming processes is how companies like Billshark and DoNotPay empower consumers. Companies that care about fighting the big guys are focused on making life a little simpler for users throughout the country by cutting through the red tape with streamlined, easily accessible tech tools. Their goal is to help David fight Goliath, and save time and money in the process.